Loïc RéthoréHead of Oceania region (Australia, New Zealand, Pacific Islands) Company, Nespresso

Loïc Réthoré was appointed Market Director of Nespresso Oceania in August 2014. In his role, he is leading the growth of the Nespresso brand across Australia, New Zealand and Pacific Islands and is responsible for a team of over 700 employees.

Passionate about delighting and surprising consumers and delivering high product and service quality to them, Loïc is focused in customer-centricity and innovation to continuously enhance the unique Nespresso brand experience and keep it exceptional for consumers. As the Nespresso business model enables a direct-toconsumer route to market, Loïc is also committed to ensuring a seamless customer journey across the brand’s touchpoints and to nurturing the brand’s personalised relationships with its customers.